From the Times & Transcript:
Premier Shawn Graham will be in Moncton today to announce 500 new call centre jobs for the province. It’s expected Graham, along with Business New Brunswick Minister Greg Byrne, will announce the company Virtual Agent Services will create about 500 new jobs in the province by 2011. The jobs will be focused in rural regions.
“The government is obviously continuing to partner with VAS as it grows and creates even more job opportunities for New Brunswickers,” said a government source. Although some of the jobs will go to existing call centres, the company will open new operations in rural regions, said the source. It’s unknown what government’s financial involvement is in bringing these jobs to the province. This is the third phase of expansion for the company, which has focused on setting up operations in rural communities.
Virtual Agent Services has about 1,000 employees in the province. The company has a field operations office in Moncton and focuses on the hospitality industry. A report released in July and commissioned by Enterprise Greater Moncton showed the number of employees working in the industry in Moncton grew by 20 per cent between 2004 and 2006 to more than 8,200 workers. The company has centres in Doaktown, Minto, Saint-Louis-de-Kent, Saint Andrews, St. George, Neguac, Petitcodiac, Chipman, Norton, Rogersville, Hillborough, Bouctouche, Nackawic, Stanley, Bristol, Perth Andover, Plaster Rock and two operations in Sussex.